E-Commerce Operation Executive (Store / Affiliate)

E-Commerce Operation Executive (Store / Affiliate)

E-Commerce Operation Executive (Store)

E-Commerce Operation Executive (Store)

Job Responsibilities :

• Assist in create, update, and maintain product listings across various e‑commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, TikTok, etc.).
• Process customer orders, ensuring timely and accurate fulfillment.
• Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
• Assist in customer service team to handle customer inquiries, complaints, and return processes to ensure a positive customer experience.
• Collaborate with the marketing team to support promotions, campaigns, and product launches.
• Work closely with the warehouse and logistics teams to ensure timely order processing and delivery.
• Support the creation and analysis of sales performance reports and metrics.
• Identify and elevate operational issues to senior management for timely resolution.
• Assist in improving internal processes to optimize efficiency and productivity.
• Work closely with internal and external stakeholders including Brand owners and e‑commerce marketers, marketplace account managers, logistics, media partners and finance to ensure timely communication and completion of tasks.
• Any other tasks and projects as assigned by the superior / Company.

Job Requirements :

E-Commerce Operation Executive (Affiliate)

Job Responsibilities :

Job Requirements :

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr