Account Receivable & Intercompany Reconciliation (Analyst) - Mandarin Speaker

Overview Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment? Do you view your development needs seriously as we do? If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

Provide Accounts Receivable (AR) & Inter-Companies Reconciliation (ICR) services to business units in accordance with established processes, work procedures and in compliance with BASF policies, Financial Reporting Compliance (FRC), local company legal and statutory requirements.

Ensure that timelines and quality are met within the agreed service levels agreements

Main Tasks

Process incoming receipts made by customers with various payment method in accordance with Service Level Agreements (SLA)

Process customer rebates contract maintenance & rebate settlement credit notes for 3rd party customers

Generate statement of accounts & dunning letters for the customers

Resolving account discrepancies such as unallocated / unidentified receipts

Process Trade AR expected credit loss & specific provision and write-offs of bad debts according IFRS 9

Provide the balance confirmation for 3rd party customers upon request from end-users

Generate periodic / ad-hoc AR reports in accordance with end users and / or BASF requirements

Perform customer reconciliation per request from auditor or customers

Process exceptional customer invoices, debit notes and credit notes (whenever necessary)

Clearing and monitoring of open items in General Ledger accounts related to customers

Process customer refund

Ensure that queries are attended according to the agreed timelines

Support in transition / projects activities and perform testing

Initiate and execute inter-company reconciliation in accordance with process documentation by identifying the reason of inter-company differences

Perform month end and year end close activities to ensure timely and accurate closure of accounts

Perform investigation for Condor discrepancies and provide adjustment via Adrian portal before reporting deadline

Ensure all inter-company differences upon investigation are justifiable and coordinate with the stakeholders for resolution

Perform follow up and monitoring on inter-company receivable overdue aging transactions

Coordinating and investigate unsuccessful settlement request (SR) creation

Provide advice and guidance to relevant recipients on commission error for resolution

Reconcile the data maintenance in inter-companies’ vendors & customers are accordance to the inter-company guideline i.e. : payment term and currency

Ensure no retrospective adjustment for posted invoices at the time new maintenance taken place

Attend to inter-company reconciliation related queries from stakeholders

Compliance

Participate in any compliance audits and respond to audit queries (for both internal and external)

Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company’s policy, legal and statutory requirements

Quality and Continuous Improvement

Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation

Prepare training materials and conduct end user trainings when required

Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition

Others

Support Business Continuity Plan (BCP) through resource planning, backup and communication

Any other tasks due to Service Hub KL management strategy and / or changing business environment may require to be performed

Requirements Education

Bachelor’s Degree or Diploma in Finance / Accounting or related disciplines or Professional qualification in Finance (e.g., ACCA, CPA, etc.)

Working Experience & Skills

Fresh graduate with Bachelor’s Degree in Finance / Accounting or related disciplines

Diploma with minimum 1-2 years working experience in related fields

External experience in a shared service or business process outsourcing engagement will be an added advantage

Good interpersonal skills to communicate to service recipients

Good time management, good organization skills and multi-tasking skills

Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Technical & Professional Knowledge

Knowledge of MS Office Applications, especially MS Word, Excel and Power Point

Knowledge of SAP Systems will be an added advantage

Proficiency in English and other languages required

Knowledge in programing or scripting are an added advantage but not mandatory

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001 : 2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition : We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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