Overview
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Job title
Centralized Cylinder Coordinator
Purpose
To perform administrative, transactional, and reporting task as agreed scope with WSS MP Cylinder Assets team
Interrelations
This position reports to the Invoicing Team Lead and should closely cooperate with WSS MP Cylinder Assets team
Main responsibilities and tasks
- Handles Count-On-Board (COB), i.e., “Place Lost” and invoicing.
- Handles Transfer of Assets (TOA) on board and invoicing.
- Ensure rental asset data procedures are followed by the network.
- Handle cylinder deviation issues, including cross checking data, input data via Script, issue asset statement, arrange credit note mailing, etc.
- Generate and submit cylinder balance reports based upon fixed schedules and ad-hoc requests
- Support cylinder inventory count process by generating and validating count forms
- Support periodic Safety and Security Fee invoice process and asset statement consolidation
- To ensure IFS8 perform in line with the set routines and provide support to stakeholders
- Liaise and work closely with Customer Service / Sales Support on all rental asset commercial claims related issues.
- Ad-hoc tasks assigned related to rental asset issues (e.g. yearly audit support)
- Run daily, bi-weekly, and monthly reports
Accountabilities
This position will be measured against :
IFS8 Data QualityAcknowledge and resolve issues from cylinder claims emailsComplaints handling / solutionCommunication and Collaboration with stakeholdersResponsive to allocated assignment / taskAgreed AOP and KPI’sQualifications
Mandatory requirements
3 years of formal education in business / economics or finance studies or relevant working experienceFluent in English - both writing and speakingGood planning and organising skillsGood excel knowledgeGood analytical skills & attention to detailAbility to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideasAble to meet deadlines through good time management and allocation of prioritiesComputer literateAdditional preferences
Good communication and negotiating skillsGood networking and relation building skills#WSS
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