Overview
Location : Georgetown, Penang, Malaysia
Industry : Customer Support
Company : Teleperformance Malaysia
Job Description :
Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Customer Support Specialists to support a leading brand in the Pet Food . Based in Georgetown, Penang , this role focuses on delivering excellent customer service through clear communication and problem-solving.
Key Responsibilities
- Handle customer inquiries via phone, chat, or email in Cantonese and English
- Provide accurate information and assist with mobile-related issues and requests
- Maintain a high level of professionalism and customer satisfaction
- Document all customer interactions accurately
- Collaborate with internal teams for issue resolution when needed
Requirements
Proficiency in Cantonese (spoken and written) is requiredGood command of English (spoken and written)Minimum SPM or equivalent qualificationCustomer service experience is an advantage but not necessaryAble to work Office hour 9am - 6pmMust be based in or willing to relocate to Georgetown, PenangWhat We Offer
Attractive salary up to RM 4,500 per monthFixed working hours – morning and afternoon shiftsFull training provided – open to fresh graduatesSupportive, multicultural work environmentOpportunities for career development within a global company#J-18808-Ljbffr