Automation & Digitalization Ops Specialist

Overview

Automation & Digitalization Ops Specialist role at CelcomDigi. The Automation and Transformation Specialist is responsible for leading strategic retail automation projects across various channels, spearheading solution development, providing expert guidance, identifying opportunities for automation, researching, evaluating, and recommending best-in-class automation technologies, and developing training plans for store personnel on new automated processes.

Responsibilities

• Lead strategic projects for retail automation across the channel, including customer touchpoints, inventory management, back-office processes, and beyond.
• Spearhead solution development and implementation.
• Provide expert guidance and serve as a trusted advisor to empower teams and drive successful adoption.
• Identify opportunities for automation across the retail channel.
• Lead the implementation of transformation solutions, ensuring seamless integration with existing systems.
• Develop and conduct comprehensive training plans for store personnel on new automated processes.
• Analyze data and track key performance indicators (KPIs) to measure the effectiveness of post-automation initiatives.
• Partner with cross-functional teams (IT, Operations, Marketing) to ensure alignment and successful execution.

Requirements

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi. After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews, and / or assessments. CelcomDigi is an equal opportunity employer committed to fair employment practices.

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