Talent.com
Key Account Executive (Retention and Upselling)

Key Account Executive (Retention and Upselling)

Alpha Iota BPO Sdn BhdKuala Selangor, Kuala Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Key Account Executive (Retention and Upselling)

About the job Key Account Executive (Retention and Upselling)

Join Our Alpha Iota Family, Where Everyone Wins!

  • Exciting Work-from-Home Opportunities
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • ......and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing :

  • Responsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.
  • Maintain an accurate record of client engagement.
  • Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat.
  • Provide great customer experience through a consultative approach.
  • Be a strong team player and support company directions & goals.
  • Take ownership of your own performance by evaluating key metrics.
  • Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions.
  • Work location : Remote
  • Working hours : Monday - Friday (12PM - 9PM).

    • To be successful in this role, you will need to have :

  • Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry.
  • Good command of English, Mandarin and Bahasa Malaysia.
  • Good negotiation skills with the ability to resolve issues and customer concerns.
  • Sense of ownership and pride in your performance and its impact on the company's success.
  • Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.
  • A proficient communicator with a consultative sales approach.
  • Self-motivated and possess aggressive sales personality in achieving quantitative results.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Key Account Executive • Kuala Selangor, Kuala Selangor, Malaysia

    Pekerjaan berkaitan
    Key Account Manager-Mandarin speaker-furniture industry

    Key Account Manager-Mandarin speaker-furniture industry

    Two95 International Inc.Shah Alam, Selangor, MY
    Quick Apply
    Client Relationship Management : .Cultivate and nurture enduring relationships with key QSR / F&B clients, aligning with Kian's tradition of client satisfaction. Act as the primary liaison for key a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Trading Operations Executive (MY)

    Trading Operations Executive (MY)

    QCPKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios. We offer a comprehensive range of solutions - from spot on / off ramping a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Sales / Key Account / Business Development Executive (Training Courses)

    Sales / Key Account / Business Development Executive (Training Courses)

    MVC ResourcesPetaling Jaya, 10, my
    Quick Apply
    Senior Sales Executive (Key Account / Inside Sales) .We are a fast-growing, dynamic team that thrives on innovation, energy, and results. Our focus is on helping clients achieve their goals thr...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    Account Management Executive

    Account Management Executive

    Upscale Sdn BhdKuala Lumpur, Malaysia
    Quick Apply
    Client Relationship Management : .Serve as the main point of contact for clients, especially Tier 1 / Corporate accounts, ensuring timely communication on campaign status and plans.Performance Tracking...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
    Senior Executive - Key Account Management (Beauty Category)

    Senior Executive - Key Account Management (Beauty Category)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    We are looking for a Regional Senior Account Management Executive based in Kuala Lumpur, Malaysia to join our...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Executive - Key Account Management (Luxury Category)

    Senior Executive - Key Account Management (Luxury Category)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    We are looking for a Senior Executive, Key Account Management based in Kuala Lumpur, Malaysia to join our marketplace team. The primary focus in this role is to drive the overall growth of our key b...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Key Account Management, Executive

    Key Account Management, Executive

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    The Platform Services team at ZALORA is young, highly dynamic and energetic.The aim of the Platform Services team is to provide ZALORA’s strategic brand partners with tailored solutions that ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Executive, e-Commerce KAM (Kota Damansara)

    Senior Executive, e-Commerce KAM (Kota Damansara)

    AnyMind GroupPetaling Jaya, Selangor, Malaysia
    We are seeking a results-oriented professional Senior Executive, E-commerce Account Management to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment wit...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Account Management, Senior Executive (MP Beauty)

    Account Management, Senior Executive (MP Beauty)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    We are looking for a Regional Senior Account Management Executive based in Kuala Lumpur, Malaysia to join our marketplace team. The primary focus in this role is to drive the overall growth of our k...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Key Account Manager

    Key Account Manager

    Talent RecruitPetaling Jaya, Selangor, Malaysia
    Our client is a well-established FMCG (Food & Beverage) distribution company, looking for.Manage and grow sales with existing accounts. Develop and implement account plans and promotional activities...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Junior VIP Key Account (Retention & Sales)

    Junior VIP Key Account (Retention & Sales)

    Alpha Iota BPO Sdn BhdKuala Lumpur, Malaysia
    Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself. Health and Wellness Perks & Benefits.Motivating and Suppor...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Sales & Business Development Executive

    Sales & Business Development Executive

    Agensi Pekerjaan Great Pyramid Sdn BhdKuala Lumpur, Malaysia
    Quick Apply
    Great Pyramid is a leading one-stop HR solutions provider based in Kuala Lumpur, Malaysia.With over a decade of experience, we specialise in Immigration & Mobility, Employer of Record (EoR) &am...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Account Executive, SME & Growth

    Account Executive, SME & Growth

    Airwallex Pty Ltd.Kuala Lumpur, Kuala Lumpur, Malaysia
    Airwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses ...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
    Account Executive

    Account Executive

    Talent RecruitSubang Jaya, Selangor, Malaysia
    We are representing our client, a.With their expansion plans, they are looking to fill the position of.Accounts Executive (Finance & HR Support). Taman Perindustrian UEP, Subang Jaya.Flexi ...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Manager HR Business Partnering

    Manager HR Business Partnering

    DKSH GroupKlang City, Selangor, Malaysia
    Title : Manager HR Business Partnering.Manage implementation of HR strategic / tactical initiatives and align Group HR strategies with Business Unit / country-level operations in order to achieve busine...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Account Executive

    Account Executive

    Ultima MarketsKuala Lumpur, Kuala Lumpur, Malaysia
    Founded in 2016, we are dedicated to providing innovative financial solutions that empower our clients to excel in a competitive marketplace. Our platform offers access to over 250 CFD financial ins...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
    • Dinaikkan pangkat
    Account Executive

    Account Executive

    MAYAIRKajang Municipal Council, Selangor, Malaysia
    Process customer sales orders and generate accurate invoices according to established procedures.Work collaboratively with the sales team to ensure timely invoicing and accurate customer informatio...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Executive, Key Account Management (Automotive)

    Senior Executive, Key Account Management (Automotive)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu