Assistant Manager (Malaysia, India)

Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

To perform specific duties as instructed by the line manager for Securities Services, in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set

Key Responsibilities

• Strategy : To exercise care and diligence on daily operational matters and providing support to superiors and subordinates.
• To ensure operational efficiency by continuously meeting or exceeding agreed clients' service standards.
• Business : To achieve the processing turnaround standards as stipulated in the Service Level Agreement between the department and processing hub centre and meeting productivity standards in terms of processing efficiency and accuracy of output.
• To respond on a timely manner to client's enquiries
• Processes : To assist in processing Trade Settlement relevant transactions guided by the operating procedures, guidelines, policies and standards set
• To participate in other system testing and drills from time to time
• To complete non-routine assigned tasks within the set deadline.
• People & Talent : Meeting of own performance objectives and contribute in achieving the team's objectives
• To provide support and assist team leader to coach selected team member to acquire the skills and tools to achieve the required level of competency in order to perform their roles and responsibilities effectively, efficiently and accurately
• Risk Management : To conform and adhere to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc
• To support the roll-out of appropriate quality management systems and other initiatives by the Company / Group.
• Governance : To ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company / Group
• Regulatory & Business Conduct : Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

What we offer

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