Technical Sales Specialist

Concentrix Federal Territory of Kuala Lumpur, Malaysia

Technical Sales Specialist Concentrix Federal Territory of Kuala Lumpur, Malaysia

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He / she / they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Job descriptions :

Attend customer meetings and conduct sales presentations to showcase products and services

Provide technical expertise to support aggressive sales goals and customer inquiries

Prepare and deliver moderately complex technical proposals and presentations for sales support

Identify and analyze customer needs to develop strategies that competitively address demands

Advise customers and sales teams on technical aspects of products while aligning with their goals

Provide training sessions utilizing technical expertise to enhance customer understanding and product use

Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction

Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Requirements :

Must have 2-3 years of IT cloud sales experience

Sense of professionalism and ability to develop relationships.

Strong attention to detail.

Self-starter, sense of urgency, and works well under pressure.

Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.

Proficient in Microsoft Office.

Strong communication skills, both written and verbal.

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