Workday Functional Lead - Learning

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary

We are seeking a highly skilled and proactive Workday Learning Module Lead to oversee the implementation, optimization, and ongoing support of the Workday Learning module. This role will serve as the subject matter expert (SME) for Workday Learning, collaborating with HR, IT, and business stakeholders to ensure the module aligns with organizational learning strategies and delivers an exceptional user experience.

Key Responsibilities

• Module Ownership & Strategy
• Lead the end-to-end implementation and configuration of Workday Learning.
• Define and execute the roadmap for Workday Learning in alignment with organizational goals.
• Serve as the primary point of contact for all Workday Learning-related initiatives.
• Stakeholder Collaboration
• Partner with HR, Talent Development, Learning, and IT teams to gather requirements and translate them into system solutions.
• Facilitate workshops and training sessions for stakeholders and end-users.
• System Configuration & Optimization
• Configure learning campaigns, courses, programs, and certifications within Workday.
• Manage content providers and integrations (e.g., LinkedIn Learning, Skillsoft).
• Monitor system performance and user engagement, recommending improvements.
• Governance & Compliance
• Ensure data integrity, security, and compliance with internal policies and external regulations.
• Maintain documentation for processes, configurations, and change management.
• Support & Troubleshooting
• Provide Tier 2 / 3 support for Workday Learning issues.
• Collaborate with Workday support and community to resolve complex issues.

Qualifications

Preferred Skills

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

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