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ENTERPRISE SOLUTIONS CONSULTANT

ENTERPRISE SOLUTIONS CONSULTANT

Toshiba Tec Malaysia Sdn BhdShah Alam, Selangor, Malaysia
20 jam yang lalu
Penerangan pekerjaan

Responsibilities

  • Solutions Sales Development by Vertical Industries

Identify and pursue business opportunities within assigned verticals.

  • Support in building sales strategies tailored to industry-specific needs.
  • Assist the Superior / Head of Department in achieving sales growth and revenue targets.
  • Customer Requirement Study & Consultative Meetings

    • Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations.

  • Provide consultative meetings and discussions to align customer needs with proposed ERP solutions.
  • Primary Point of Contact for Business Enterprise Solutions Discussions

    • Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications.

  • Ensure professional communication and timely responses to client needs.
  • Collaboration with Support & Development Teams

    • Work closely with technical teams to translate client requirements into tailored solutions.

  • Support in developing customer process flows and solution designs based on complexity and business requirements.
  • Customer Retention & Continuous Improvement

    • Build long-term relationships with clients through ongoing engagement.

  • Ensure continuous solution enhancements or improvements to meet evolving customer expectations.
  • Identify upselling or cross-selling opportunities during customer lifecycle.
  • Reports

    • Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department.

  • Maintain accurate records of solution discussions and project status updates.
  • Other Duties

    • Perform additional assignments as directed by the Superior / Head of Department.

  • Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends.

    • Job Requirements

  • Education : Bachelor’s Degree in Business, IT, Marketing, or related (preferred).
  • Experience : 0–2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply).
  • Industry Knowledge : Basic understanding of ERP systems, enterprise solutions, or business process management.
  • Communication : Strong presentation, interpersonal, and client engagement skills.
  • Consultative Mindset : Ability to conduct requirement studies and propose tailored solutions.
  • Motivation : Self-driven, eager to learn, and passionate about enterprise solution sales.
  • Teamwork : Capable of collaborating with sales, support, and development teams.

    • About the Company

    Toshiba Tec Malaysia Sdn. Bhd., a leading Systems and Solutions provider since 1981, operates in Malaysia with a subsidiary in Thailand, offering seamless printing solutions and document management for enhanced user experiences. The company is committed to stakeholders, delivering high-quality service and effective solutions, with certifications including ISO 9001 : 2015, ISO 14001 : 2015, and ISO 27001 : 2022, underscoring commitment to quality assurance, environmental sustainability, and information security.

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