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Product Account Management Executive

Product Account Management Executive

KKday International Company (Hong Kong) LimitedKuala Lumpur, Kuala Lumpur, Malaysia
6 jam yang lalu
Penerangan pekerjaan

You will play a key role in sustaining our relationships with Partners while ensuring Partners' product quality on KKday's platforms. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the precedence.

Account Management

  • Ensure their products (content, rates, and availability) is consistently optimized and competitive to maximize customer conversion
  • Review products weekly and request BD to deal with suppliers
  • Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to partners (operation management advice, marketing opportunities with KKday)

Destination

  • Destination intelligence : Understand the industry and its developments - good knowledge of market trends, customer booking trends, partners' rate structure, and pros and cons of competitors' model
  • Identify, prioritize on-trend products to push sales.
  • Internal Stakeholders

  • Collaborate with BD team to acquire products according to the assigned area
  • Work with Marketing Team to define marketing campaigns / promotions to maximize ROI (i.e Customer Acquisition, GMV, Profit Growth)
  • Others

  • Report and analyze - follow the plan from line manager and / or top management, implement, and monitor KPI.
  • Analyze and discuss trends, issues, and opportunities with the team
  • We would love to hear from you if…

  • You have background in Tourism or E-commerce (ideally 1 year experience), team management (preferred) experience in the inventory team of an OTA or travel agency
  • You are highly effective in communication and influencing skills with fluency in both English, Cantonese and Chinese
  • You have exceptional client service skills and enjoy working with people
  • You are data-driven, attention to detail
  • You have high energy, positive, professional attitude; take pride in work product
  • You have excellent written and verbal communication skills
  • You have great teamwork skills, as well as individual initiative
  • You have strong planning and organizational skills to balance and prioritize work
  • You have strong demonstrated independence skills and the ability to spearhead initiatives & succeed in a fast pace, startup environment
  • You are willing to roll up your sleeves and pitch in to help your colleagues when needed
  • Fresh Graduates are welcome to apply
  • You have a strong passion for travel
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