Junior Network Operation Center (NOC) Engineer

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Summary - As junior NOC Engineer, assist in maintaining enterprise network. Participate in cloud resource deployment, monitoring, and basic operations to ensure stability of business-critical cloud infrastructure.

Job Responsibilities :

• Provide network support and troubleshooting services covering technologies including but not limited to : Routing / Switching / Wireless / Security : Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5
• Analyze and diagnose network / performance issues, propose technical solutions; investigate root causes and develop improvement plans.
• Coordinate with service providers (hardware vendors, global carriers) for joint troubleshooting and issue resolution.
• Conduct regular health checks for network devices and documentation.
• Implement network change requests following standardized procedures to meet business requirements.
• Develop and maintain network operation procedures and Standard Operating Documents (SOP).
• Provide 24 / 7 global network support through shift rotations.

Education And Experience

Note - Fresh Graduate considered

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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