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Responsibilities
Overview
Senior Mortgage Specialist role at Alliance Bank Malaysia Berhad.
Responsibilities
- Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and other partner-in-sales.
- Collaborate with branches to improve referrals and cross-sales activities.
- Ensure adherence to responsible selling guidelines and structure proposed solutions that meet clients’ financial needs.
- Ensure accurate and timely completion of end-to-end application processes.
- Submit sales / pipeline management reports.
- Deliver excellent customer service and achieve a satisfactory net promoter score.
- Keep abreast of updated product information and market changes; provide market intelligence and customer feedback to management for appropriate action.
Compliance & Standards
Ensure self-compliance with Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, third-party confidentiality, including credit control procedures, audit compliance and BNM guidelines.Project a professional business image through high standards of housekeeping and personal grooming.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Finance and SalesIndustries
BankingNote : This refinement preserves core job information while removing duplicate and unrelated content from the original description.
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