Type : Full-Time Category : Customer Service-Support
Job Description
Onsen Spa, located in the beautiful and serene Cameron Highlands, invites qualified and dedicated candidates to join our team as a Receptionist . We are seeking an individual who is friendly, professional, and committed to providing excellent customer service to our valued guests.
Responsibilities :
- Welcome and assist guests in a warm and courteous manner.
- Manage guest check-ins, check-outs, and reservations efficiently.
- Respond to phone calls, messages, and walk-in inquiries professionally.
- Provide accurate information on spa pool packages, facilities, and promotions.
- Handle cash and payment transactions responsibly.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with other team members to ensure smooth daily operations.
- Uphold company standards and ensure a pleasant guest experience.
Requirements :
Fluent in both English and Malay , spoken and written.Female candidates are encouraged to apply.Pleasant personality with good communication and interpersonal skills.Willing to work on shift rotations , including weekends and public holidays.Prior experience in hospitality, customer service, or front desk operations will be an added advantage.Why Join Us :
Friendly and supportive working environment.Opportunities to interact with both local and international guests.Located in a peaceful, scenic setting in Cameron Highlands.#J-18808-Ljbffr