Assistant Housekeeping Manager

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Organization : Hyatt Regency Kuantan Resort

Summary

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met—they're exceeded. It offers outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

You will assist in the efficient running of the department, aligning with Hyatt International's strategies and standards, while meeting employee, guest, and owner expectations.

The Assistant Housekeeping Manager supports the Housekeeping Manager in managing the department, ensuring maximum guest satisfaction through planning, organizing, directing, and controlling operations and administration.

Responsibilities include ensuring team members complete online trainings, conducting audits to assess performance, providing knowledge, and ensuring maximum guest satisfaction. You should be capable of training and developing the team with new ideas and methods.

Who are we looking for?

• Confidence, energy, and cleverness
• A hands-on mentality with a positive attitude and proactivity
• A problem-solver who enjoys challenges
• Leadership assurance in managing the housekeeping team
• Motivation and coaching skills
• Ability to work closely with Rooms Management to connect guests with what matters to them

Qualifications

Additional Details

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