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(A) System Engineer (Voice Data Support)
Upscale Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanMandatory to have own car transport. Job scope requires extensive travelling within Malaysia. Diploma or university degree in Computer Science, IT or equivalent. Strong working and technical knowledge in telecommunications and computer infrastructure. Independent, proactive, passionate about technical skills and results-oriented, with a strong desire to succeed. Strong communication skills both written and oral in English or Bahasa Malaysia. Great interpersonal skills, self-motivated and customer-focused with an outgoing personality and analytical mind. Strong analytical and problem-solving skills. Fresh graduates are encouraged to apply. Applicants should be Malaysian citizens. Open for fresh graduate? We suggest that candidates with technical experience can apply; fresh graduates are also welcome. Open race? Male only with own transport.
Overview
Job Title : System Engineer Voice Data Support
The role involves voice & data systems engineering with deployment, maintenance, and customer support responsibilities. Requires extensive travel within Malaysia and flexibility to support 24x7 operations as needed.
Responsibilities
- Deployment, installation, testing and commissioning of systems and parts in customers premises.
- Perform preventive and corrective maintenance.
- Diagnose, troubleshoot system and network issues and resolve related hardware or software faults.
- Analyse, follow up and resolve support enquiries from customers and vendors.
- Collaborate with the team to identify, troubleshoot and resolve technical problems.
- Continuously maintain, improve and share technical knowledge and explore new technologies with the team.
- Provide telephone and remote support.
- Conduct user and technical training, where applicable.
- Prioritize and manage multiple open cases at a time.
- Establish a good working relationship with customers.
- Be available to work outside of normal hours or on weekends occasionally to support 24x7 operations.
Requirements
Job Type : Permanent or Contract Position
Job Location : HQ Kuala Lumpur, Alor Setar, KK and Sabah
Salary Range : RM2,500.00 to RM4,000.00
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Data Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia
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