Handle incoming quotation requests including overseas request.
To ensure completion of quotation and handling Complex / Tender submission before deadline.
Frequent follow up call required to achieve client request closure within SLA given.
Process and follow-up on dispute case or open issues within SLA given.
Dealing with external and internal queries in a professional, client-oriented manner.
To assist in order submission if required.
Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
Requirements :
Diploma or degree in Business or any related field.
More than 2 to 4 years' experience in Sales Support role of IT industry.
Proficient in English & Mandarin / Cantonese, Mathematics, Excel and Microsoft Outlook.
A good understanding of Sales / buying cycle and ability to handle dispute case.
Good Problem-Solving skill.
Meticulous and Detailed in numbers.
Due to Business requirements, candidate with Mandarin abilities will added advantages
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