L2 Data Infrastructure Support Engineers

Job Summary

We are seeking skilled L2 Data Infrastructure Support Engineers to ensure the reliable transfer of industrial data from customer sites to our iCenter. You will monitor end-to-end data flows, resolve connectivity and infrastructure issues, and support diagnostic engineers with timely access to rotating equipment data (e.g., gas turbines, compressors, generators).

This role is part of a long-term service contract with a key player in Industrial Energy Technology, offering the chance to work in a dynamic, fast-growing global team that supports a worldwide fleet of industrial assets.

Key Responsibilities

Infrastructure Support

• Track, manage and resolve tickets (via ServiceNow) for incidents, changes, and infrastructure issues.

Troubleshoot issues across :

Data transfer pipelines and acquisition delays (e.g., Triplog missing, frozen data, NoN, missing data).

Edge Device Configuration & Maintenance

Communication & Stakeholder Support

Security & Compliance

Qualifications & Experience

Required :

Strong knowledge of :

End-to-end industrial data transfer and acquisition — including collecting, processing, and securely transmitting data to central platforms

o   Experience with ControlST, IGS, Micronet, Matrikon.

Industrial protocols (OPC, Modbus).

Hands-on experience with :

ServiceNow or similar ticketing systems.

Nice-to-Have :

Why Join Us?

Job Types : Full-time, Permanent, Contract

Benefits :

Work Location : In-person (Client Site & Office, Kota Damansara / Kuala Lumpur)