Wholesale KYC Operations – Client Office – Associate

Wholesale KYC Operations – Client Office – Associate

Location : JPMorganChase, Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia

Join our world class franchise where you will be a part of a great team with a winning culture, empowered to serve our customers with high-quality products and services while maintaining the highest standards of operational excellence.

Job Responsibilities

• Manages new business requests and scheduled renewals from the Front Office, focusing on Corporates, Fintech / NBFIs, broker dealers, Insurance, and FCBs, facilitating the end-to-end KYC process.
• Acts as an SME and Due Diligence expert to guide clients through KYC requirements and variations of documents that may fulfill due diligence requirements.
• Conducts in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seeks additional confirmation or approvals as required.
• Liaises regularly with the business to conduct workload planning, review status of key onboardings and prioritise open requests, and collaborates with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups.
• Manages personal workload and priority items, escalating key risks and issues to management in a timely manner.
• Stays informed of process, procedure, and regulatory changes, maintaining open dialogue with colleagues across the region.
• Identifies and executes process improvements, providing guidance and support on key process and technology initiatives.
• Analyses and assesses processes, risks, and controls to identify opportunities for improvement.
• Builds and maintains strong relationships with stakeholders, including senior client representatives and pipeline management.

Required Qualifications, Capabilities, And Skills

Preferred Qualifications, Capabilities, And Skills

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business approach drives everything we do and we strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

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