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IT Manager (Based in Cambodia)

IT Manager (Based in Cambodia)

Prince Holding GroupKuala Lumpur, Kuala Lumpur, Malaysia
2 hari lalu
Penerangan pekerjaan

The IT Manager leads the IT Department for the entire Group, overseeing all technology operations, infrastructure, and user support. This role manages daily IT services, group-wide systems (including Microsoft 365), IT security, and vendor relationships. The IT Manager will work closely with Chinese-speaking system vendors and Microsoft partners to ensure reliable, secure, and scalable technology for all business entities.

Key Responsibilities :

IT Operations & User Support

  • Oversee daily IT services for all entities under the Group, ensuring smooth and timely support to employees.
  • Supervise and guide the IT Specialist; act as the escalation point for complex issues.
  • Ensure the stable operation of the company’s networks, servers, and connectivity across all locations.
  • Monitor and improve helpdesk response and service quality for internal users.
  • Ensure tracking and managing of IT assets inventory (laptops, desktops, phones, printers, network gear).

Systems & Infrastructure Management

  • Administer and maintain Microsoft 365 environment (email, Teams, OneDrive / SharePoint, user accounts).
  • Oversee internal systems such as HRMIS, OA platforms, and communication tools.
  • Implement and maintain IT security measures : access control, backups, antivirus, firewalls, and data protection.
  • Plan and execute infrastructure improvements, system upgrades, and hardware lifecycle management.
  • Serve as the main contact for China-based system vendors (must speak and write Mandarin).
  • Liaise with Microsoft vendors / partners for licensing, technical support, and upgrades.
  • Manage contracts, service level agreements (SLAs), and ensure quality service from external providers.
  • Evaluate and recommend new technology solutions that fit the Group’s needs.
  • Develop and enforce IT policies, standards, and procedures across all entities.
  • Prepare and manage the IT budget, covering hardware, software, licenses, and upgrades.
  • Identify risks related to technology and propose mitigation plans to management.
  • Ensure compliance with data security and local regulations.
  • Lead and develop the IT team; provide technical guidance and professional growth.
  • Train employees on IT best practices, security awareness, and system usage.
  • Plan future IT manpower and skill requirements as the organization grows.
  • Qualifications & Requirements :

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 5–7 years of progressive IT experience, including at least 2 years in a managerial role.
  • Strong expertise in Microsoft 365 administration (Exchange, Teams, OneDrive / SharePoint).
  • Networks, servers, and IT security.
  • General IT infrastructure and systems.
  • Proven ability to manage vendors and IT projects end-to-end.
  • Fluency in Mandarin Chinese (speaking & writing) to work with China-based vendors.
  • Good English communication skills; Khmer is an advantage.
  • Strong problem-solving, planning, and leadership skills.
  • Strategic IT planning and execution.
  • Effective vendor negotiation and management (including Microsoft ecosystem).
  • Strong troubleshooting and analytical thinking.
  • Leadership and coaching ability to grow a capable IT team.
  • High attention to security, confidentiality, and compliance.
  • Contact us at for general inquiries.

    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Information Technology, Engineering, and Science

    Real Estate, Venture Capital and Private Equity Principals, and Investment Management

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