An established industry player is seeking a Customer Success Specialist to enhance customer satisfaction and brand loyalty. In this dynamic role, you will be the primary point of contact for customers, addressing their inquiries through phone and email. Your ability to project professionalism and empathy will be crucial in managing customer concerns and ensuring a positive experience. If you're passionate about communication and eager to make a difference in customer support, this is the perfect opportunity to grow and thrive in a fast-paced environment. Join a team that values excellence and continuous improvement, and help shape the future of customer service.
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Client • Bayan Lepas, Penang, Malaysia