Join an innovative company as a Customer Success Specialist, where you'll be the frontline support for customers navigating an online shopping experience. This role emphasizes the importance of responsibility, quality, and a passion for excellence. You'll engage with customers through calls and emails, ensuring their concerns are addressed with professionalism and empathy. With a focus on continuous improvement, you'll collaborate with team members to enhance the customer support experience. If you thrive in a fast-paced environment and are eager to learn, this is the perfect opportunity to make a meaningful impact in customer relations.
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Customer • Bayan Lepas, Penang, Malaysia