Senior Site Reliability Engineer (SRE)

Overview

Senior Site Reliability Engineer (SRE) - Guidewire Cloud Platform (Application) We are seeking a Senior Site Reliability Engineer hungry for a rare chance to transform insurance with the industry's leading cloud platform. What You'll Do

Collaborate with development teams to troubleshoot and solve problems, reducing customer impact. Develop automated runbooks and implement measures to handle issues proactively. Apply sound engineering principles and mature automation to our operating environments. Monitor, maintain, and enhance the reliability and performance of applications on our Guidewire Cloud Platform. Leverage your automation and software engineering expertise to optimize systems and eliminate toil. Document and examine incidents to improve processes and prevent future occurrences continuously. Stay up-to-date with the latest industry trends, tools, and best practices in site reliability engineering. Contribute to a culture of innovation, learning, and continuous improvement. Participate in on-call rotations to ensure the availability and reliability of our services. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What You'll Bring

Proven experience as an SRE or similar role, with a track record of improving system reliability Strong problem-solving skills and the ability to analyze complex systems and devise effective solutions Excellent collaboration and communication abilities to work cross-functionally and clearly document processes Experience with automation, monitoring, and performance optimization tools and techniques Dedication to maximizing uptime, scalability, and delivering an exceptional end-user experience A passion for technology and a strong desire to continuously learn and grow your skills Alignment with Guidewire's mission to leverage technology to help protect and support others Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. Required Skills

Strong software engineering background with experience in Python, Go, or Java, following best practices of writing clean, testable code Proficiency in designing software architectures for distributed systems, including microservices and event-driven architectures Experience triaging and debugging distributed systems on cloud infrastructure Experience in designing and engineering CICD pipelines within K8S and legacy ecosystems Experience in designing and engineering monitors, dashboards, and synthetic transactions in Datadog Strong understanding of cloud networking, security, and vulnerability management Preferred Skills

SRE Certified in multiple categories AWS Certified in multiple categories Experience designing and deploying SLI’s, SLO’s, and possibly Error Budgets Experience leveraging application performance monitoring (APM) and telemetry tools Proficiency with SQL, database administration, data pipelines, performance tuning, and schema design Proficiency with multiple pipelining tools such as Team City, Bitbucket Pipelines, Jenkins, and GitHub Actions Familiarity with open-source distributed data processing frameworks such as Hadoop, Apache Spark, AWS Redshift, etc About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries run on Guidewire. We continually evolve to enable customer success with an unparalleled implementation track record and a large R&D team and partner ecosystem. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit and follow us on Twitter : @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where applicable. EEO statements are included as required by law.

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