Project Manager

Overview

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

About the team

As an integral member of our Implementation Team, the Project Manager will drive the software implementation process for our high-impact, global client accounts. You will be responsible for collaborating closely with the region’s Sales and Customer Success teams as well as other global cross-functional teams. Working within a fast-paced and execution-focused team, you will play a pivotal role in optimizing processes, driving operational excellence and enabling our clients’ success.

About the role

As Project Manager, you will plan, oversee and document all aspects of client projects you have been assigned to. With a strong focus on executional excellence, you will be responsible for driving project success from planning through implementation, proactively identifying risks, and ensuring that deliverables meet the highest standards.

You will engage directly with a diverse range of stakeholders, from C-suite executives to frontline staff, tailoring your approach to ensure clarity, alignment, and buy-in at every level. Internally, you will work across teams to break down silos, streamline processes, and drive cross-functional collaboration. Externally, you will act as a trusted advisor to Mindbody clients, guiding them through implementation and ensuring a smooth transition that maximizes value. Your ability to influence, communicate, and execute effectively across regions will be key to delivering long-term success for both our customers and the business.

Qualifications and requirements

• 2-4 years of formal project management experience with a proven track record of successfully driving initiatives from planning to execution.
• PMP Certification or other relevant certification preferred, demonstrating a strong foundation in project management principles and best practices.
• Exceptional written and verbal communication skills, with a high level of emotional intelligence to effectively engage and influence stakeholders at all levels, both internally and externally.
• Strong analytical and problem-solving skills, leveraging critical thinking to navigate complex challenges, identify risks, and drive innovative solutions.
• Excellent relationship-building abilities, with the capacity to foster trust, maintain composure under pressure, and proactively resolve client concerns with professionalism and ease.
• Proficiency in project management tools including Asana or MS Project or Visio, as well as supporting programs such as PowerPoint, Salesforce and SharePoint, to ensure efficient tracking, reporting, and collaboration across teams.
• Proven ability to drive results and take ownership of business objectives, demonstrating accountability in delivering high-impact outcomes.
• Comfort working in an ambiguous, fast-paced environment, with the ability to navigate cross-functional collaboration and align multiple stakeholders toward a common goal.
• Familiarity with Agile methodologies is a plus, with an understanding of iterative workflows and adaptive project execution.

Principal duties and responsibilities

Location : APAC

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

Note : This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

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