JOB SUMMARY
This position is vital part in supporting the Head of Strategic Planning, Performance & Communication by contributing to the development and execution of IT strategies, performance management frameworks, and communication plans. It offers broad exposure across strategic planning, research, performance management, communication, and change management.
JOB DUTIES AND RESPONSIBILITIES
Strategic Planning
- Assist in conducting research and analysis to identify emerging technologies and industry trends.
- Support the development and maintenance of the IT roadmap, ensuring alignment with DTD programs initiatives and business objectives.
- Participate in strategic discussions with DTD Management and stakeholders.
- Translate complex technical information into clear and concise messages for various audiences.
- Assist in collaborating with the Corporate Strategy team and Project Managers and Centre of Excellence (COE) team.
- Conduct in-depth research on emerging technologies, market trends, and their impact on the DTD's IT roadmap.
- Assist in the development of presentations and reports to support strategic planning discussions.
- Stay updated on industry best practices in IT strategy and communication.
Performance Management
Assist in developing and implementing performance measures for IT initiatives.Collect and analyze data to track progress towards IT performance goals.Prepare reports and presentations on IT performance metrics.Support continuous improvement initiatives through data-driven insights.Assist in developing and implementing key performance indicators (KPIs) for IT initiatives.Collect and analyze performance data to identify trends and areas for improvement.Generate reports and visualizations to communicate performance data effectively to stakeholders.Support the development of strategies to optimize IT operations based on performance analysis.Communication & Change Management
Maintain communication materials to articulate the IT strategy, progress, and value to a broad audience across the organization and internal IT.Assist in developing communication strategies and materials for IT initiativesSupport the development and implementation of change management plans to ensure user adoption of new technologies.Collaborate on the development of communication materials like presentations, reports, and infographics for various audiences.Craft compelling and clear content that simplifies complex IT concepts for non-technical stakeholders.Strategic Analysis & Insight
Market and Trend Analysis : Conduct in-depth research on IT industry trends, emerging technologies (e.g., AI, Cloud, Cybersecurity), and other relevant industries IT strategies to identify opportunities and risks.Internal Performance Analysis : Analyze internal IT metrics (e.g., service performance, cost, resource utilization) to identify areas for efficiency, optimization, and strategic focus.Assist in conducting impact assessments and feasibility studies for proposed IT initiatives communication and change management.Project Support
Assist with project management tasks for strategic planning and communication initiatives.Maintain project documentation and records to ensure transparency and accountability.Secretariat Duties
Provide administrative support to key management meetings such as Digital Strategy Committee, IT Business Case Challenge Sessions, and Project Management Award events.QUALIFICATIONS
Must be a Malaysian citizen.Passed the Malay Language subject including the oral test at Sijil Pelajaran Malaysia (SPM) level, or an equivalent qualification recognized by the Government.Possess a bachelor’s degree with Honors in Computer Science or an equivalent qualification from a local or international institution of higher learning recognized by the Government, with a minimum CGPA of 3.0.Minimum of four (4) years of experience in a technical or analytical role (preferred).Strong analytical and problem-solving skills.Excellent communication and interpersonal skills, with the ability to tailor messages for different audiences.Proficiency in Microsoft Office Suite, including Excel and PowerPoint.Ability to work independently and as part of a team.Strong attention to detail and a commitment to accuracy.Have passion with technology, dynamic and a desire to learn new things.JOB STATUS
Permanent
All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.
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