Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote) About CoverGo At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

We are a leading global no-code insurance platform for health, life, and P&C

We're the winner of the Insurtech of the Year in all of Asia and other awards globally

We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more

We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world

We are fully funded and backed by reputable VC funds and strategic institutional investors

We have a global presence in Asia, EMEA and the Americas

We've grown our annualized revenue by over 30x since January 2021

We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution

Plan and design simple to semi-complex business processes and system modifications

Make recommendations to improve and support business activities

Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties

Create complex test case scenarios to be used in testing; monitor / oversee the testing of business applications to verify that all client requirements are incorporated into the system design

Develop business requirements documents / user stories to support the required modifications

May plan, allocate and monitor work of other business analysts

Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills

Assist in providing time estimates for project related tasks

Aid in updating process and procedural documentation

Develop basic understanding of technical development cycle of mobile application or web portals

Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc

Any other task that may be assigned

What We Need

Minimum 5 years of experience as Business Analyst

A degree in Business, IT or any relevant field

Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)

Health Insurance-related domain certification from INS / LOMA or III is an added advantage

Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints

Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing

Good organizational / time management skills to prioritize work and meet deadlines within defined timeframes

Experience in an Agile and / or Scrum environment is a must

Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow

Excellent written and verbal communication skills in English

Technical writing skills are a plus

Must be able to speak in Cantonese fluently

Must be based in Malaysia or Hong Kong

Why You'll Love Working Here

Fully Remote

Flexible Leave

International Environment

Competitive renumeration package

Performance Bonus

Stock Options after 6 months

Company activities and events

Learning and development plan

Remote work allowance

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst

Industries

IT Services and IT Consulting

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