Technical Support Engineer Malaysia (m / f / d)

smartmicro is a specialist in radar and hybrid sensor technology based in Germany, Braunschweig. Most of our products are designed and manufactured in Germany and exported worldwide to our customers through a network of distributors and partners. To further develop our international business, smartmicro seeks a technical support expert for our customers in APAC region, based in Malaysia .

smartmicro traffic sensors feature the most advanced 4D object tracking technology available on the market today. Our products include intersection monitoring ( stop bar and advance detection, VRU detection ), highway traffic management ( counting and classification, incident detection ) as well as enforcement applications ( speed, red-light and mobile speed enforcement ). smartmicro delivers complete traffic solutions directly to end customers and for OEM integration. With our long experience in the growing ITS sector, smartmicro is a technology leader and a supplier for smart cities.

Tasks

• As a technical expert, you present our products to customers and provide customer support (remote or on-site)
• You help us in testing our hardware / software products at local / DOT / customer test locations and contribute to set up application notes and user guides
• You provide online / on-site training to our customers for installation and trouble-shooting
• All issues and problems are reported through our online ticketing system
• Your tasks will also include to support marketing activities and trade shows
• You will report directly to our Technical Support Group leader in Germany

Requirements

Benefits

Become a part of our innovative company and work together with us to develop our leading technology in the field of radar and hybrid sensors and systems.

Please send us your complete application with certificates by mail or fill out the form at our career page.

smartmicro ist ein eingetragenes Markenzeichen der s.m.s, smart microwave sensors GmbH aus Braunschweig.