Senior Manager - Contract Logistics / SCM, Operations

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Set up and oversee warehouse operations activities.
• Establish customer rapport and improve service levels through progressive meetings focused on service improvement.
• Resolve service level issues promptly and maintain strong customer relationships.
• Maintain performance measurements (KPIs) for both customer and internal activities to meet SLA and expectations.
• Ensure continuous improvement and implement corrective and preventive actions.
• Ensure Logistics Manager and Shift Manager fulfill their roles and responsibilities as per their job descriptions.
• Ensure SOP compliance for all internal and external processes.
• Ensure warehouse staff comply with company policies (safety, quality, etc.).
• Submit management reports and attend management meetings.
• Conduct Gemba walks on the warehouse floor to drive continuous improvement.
• Lead governance, reporting, and review frameworks for a holistic view of operational integration projects.
• Take on assignments as directed by the General Manager of Logistics.
• Assist the BD team in identifying opportunities for additional logistics business.
• Minimum Diploma or Degree in Supply Chain Management, Logistics, or Business Administration
• At least eight years of experience in logistics or supply chain management, with supervisory or managerial responsibilities
• Strong knowledge of warehouse management systems, warehouse functions and layout, international logistics, transport, customs, or trade operations
• Solid analytical skills in costing, P&L, and data analysis related to processes and systems
• Strong troubleshooting skills to identify root causes and implement effective solutions
• Self-starter with a proven track record of high performance without close supervision
• Demonstrated experience in leading effective teams and collaborating with cross-functional teams in a matrix environment
• Ability to focus on key deliverables and prioritize results effectively

To be considered for this position you must have valid rights to work and live in Malaysia #J-18808-Ljbffr