Customer Experience Specialist - Cantonese Speaking (Remote in Malaysia)
QEW GroupSepang, Sepang, Malaysia14 jam yang lalu
Penerangan pekerjaan1 - 2 years of experience in customer support (with call centre or fintech experience is highly preferred) Fluent in English and Chinese to liaise with international clients and associates. (Cantonese is speaking is a plus.) Familiar in using Excel and Google Sheet. Basic exposure to HubSpot and Tableau is an advantage. Ability to multitask and prioritize in a fast‑paced environment. Strong problem‑solving skills and attention to detail. Customer‑focused with a positive attitude. Availability to work flexible hours, including weekends. Based in Malaysia and eligible to work in Malaysia
Customer Experience Specialist - Cantonese Speaking (Remote in Malaysia)
As a Customer Experience Specialist, you will be responsible for responding to customer queries in a timely manner, via phone, email or chat and supporting merchants on qlub’s platform and services.
Key Responsibilities
- Responsible for responding to customer queries in a timely manner, via phone, email or chat.
- Identify and troubleshoot issues that customers may encounter while using the service.
- Capture, organise and report any product issues or useful discussions brought up by customers to the internal team.
- Work closely with the Operations team to follow up with customers to ensure technical issues are resolved.
- Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
Requirements
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Experience Specialist • Sepang, Sepang, Malaysia
Pekerjaan yang berkaitan
BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we continue to expand, we are seeking a highly organised and detail-oriented.Customer Experience Spec...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist – Mandarin & Cantonese (Kuala Lumpur)
AgodaKuala Lumpur, Kuala Lumpur, Malaysia Agoda is an online travel booking platform for accommodations, flights, and more.We build and deploy cutting-edge technology that connects travelers with a global network of 4.M hotels and holiday ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist
PERSOL APACKuala Lumpur, Kuala Lumpur, Malaysia Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
Required to support combination of co...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist (ID : 684781)
PERSOLKuala Lumpur, Kuala Lumpur, Malaysia Customer Experience Specialist (ID : ).Deliver excellent customer service and manage the needs of our customers through our communication channels (.
Professionally handle high volume of inquiries fr...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Specialist, Customer Experience
KlookKuala Lumpur, Kuala Lumpur, Malaysia Location : Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Respond to customer inquiries and resolve complaints through call, online chat, and email channels in a timely and courteou...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist
Phillip SecuritiesKuala Lumpur, Kuala Lumpur, Malaysia Support Wealth Management growth in B2B and B2C channels by engaging with advisors and clients.Manage client interactions across various market segments, including retail and corporate.Conduct manu...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Experience Professional
HoneywellKuala Lumpur, Kuala Lumpur, Malaysia Customer Experience Professional.Start your career by making an impact and real connections with some of the most meaningful challenges around.
When you join Honeywell, you become a member of our pe...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
Senior Customer Experience Specialist
Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia Focus on end-to-end product solutions, adopt a user‑centric perspective, deeply analyze user journeys and experiences across customer journey to identify user pain points, and design product soluti...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourApp Inc.Seremban, Negeri Sembilan, Malaysia Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?.
Unlock your potential by mastering new skills and achieving c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Chinese Speaking Customer Experience Specialist (Remote in Malaysia)
QlubPutrajaya, Putrajaya, Malaysia Customer Experience Specialist (Remote in Malaysia).Customer Experience Specialist (Remote in Malaysia).We are looking for a dynamic and experienced Customer Experience Specialist to join our fast-...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist (Remote)
qlubKlang City, Selangor, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Customer Experience Specialist (Remote).
Qlub is revolutionizing the dining experience with ultra-fast...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Customer Experience Specialist
SummitNext Technologies Sdn BhdKlang, Selangor, MalaysiaQuick Apply
- Dinaikkan pangkat
- Baharu!
Customer Experience Specialist (Remote)
QEW GroupSeremban, Negeri Sembilan, Malaysia Add expected salary to your profile for insights.Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions.
Our technology enables customers to pay in seconds by scan...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Junior Customer Experience Supervisor - Cantonese Speaking (Remote in Malaysia)
QEW GroupSepang, Selangor, Malaysia Junior Customer Experience Supervisor - Cantonese Speaking (Remote in Malaysia).Add expected salary to your profile for insights.
As a Customer Experience Specialist, you will be responsible for res...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
Customer Experience Specialist (Japanese Speaker)
Klook Travel Technology LimitedKuala Lumpur, Kuala Lumpur, Malaysia We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Li...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist - Mandarin & Cantonese (Kuala Lumpur)
AgodaKuala Lumpur, Kuala Lumpur, Malaysia Agoda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.About Agoda : Agoda is an online travel booking platform for accommodations, flights, and more.
We build and deploy cutting-edge techno...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist - Global Online Travel Platform
PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd – ECPCKuala Lumpur, Kuala Lumpur, Malaysia Customer Experience Specialist - Global Online Travel Platform.Employer : PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd – ECPC – Kuala Lumpur, Kuala Lumpur.
The Exchange 106, TRX, Kuala Lumpur.Per...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Senior Specialist, Customer Service (User Experience, Mandarin Support) Kuala Lumpur, Malaysia
OKXKuala Lumpur, Kuala Lumpur, Malaysia At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving mill...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Experience Specialist - Japanese Speaker (Yokohama, requires relocation to Yokohama)
AgodaKuala Lumpur, Kuala Lumpur, Malaysia Customer Experience Specialist - Japanese Speaker (Yokohama, requires relocation to Yokohama).Role : Customer Experience Specialist - Japanese Speaker (Yokohama, requires relocation to Yokohama).Ago...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu