Head of IT Governance

Manulife Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Opportunity

This position exists to operationally address risk when technology is used, deployed, and changed, ensuring technology survivability for critical business processes and optimizing cost ownership. Success is measured by continuous improvement in technology risk posture and value derived from ownership.

Position Responsibilities

• Deliver audit readiness and compliance assurance by leading all IT-related internal and external audit engagements, coordinating timely execution and resolution of findings.
• Strengthen IT risk posture through proactive gap analysis, timely remediation of security vulnerabilities, and implementation of solutions aligned with evolving regulatory requirements.
• Enable strategic IT governance and operational stability by providing accurate inputs for executive reporting, leading the Change Approval Board to justify and test IT changes with minimal business risk.
• Optimize IT financial governance by overseeing monthly spend analysis, guiding annual budgeting, validating related party transactions, and delivering timely financial reporting for key forums.
• Ensure procurement compliance and vendor governance by managing IT procurement activities, maintaining accurate record-keeping, and driving cost optimization through analysis of existing charges.
• Enhance IT resilience and regulatory readiness by coordinating local application teams with global infrastructure, leading annual business impact assessments, and supporting regulatory compliance testing.

Required Qualifications

Preferred Qualifications

When You Join Our Team

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity and foster an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation, administering all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex, sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

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