Assistant Manager, UEM Workstation Engineer

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

A UEM engineer is responsible for designing, developing, and implementing automation solutions to streamline and improve end-user workflows and processes. This role focuses on creating automated systems and scripts that reduce manual effort, enhance efficiency, and improve the overall user experience. The engineer collaborates with various teams, analyzes user needs, and develops solutions using a variety of tools and technologies.

Job Responsibilities :

• SCCM : Sound knowledge on SCCM application packaging. Application assessment and remediation. Integration testing of Application Packages in the Software Distribution framework's customer Controlled Test Environment (CTE). Ensure application packaging checks and integration testing is completed. Perform software lifecycle management, evaluate the production software on a quarterly basis to ensure software products updated with latest version / fix.
• Intune : Intune application creation and management for modern managed workplace.
• Platform Administration : Manage and administer Platform components ensuring stability, scalability and secure integration with other system components. Oversee configuration management and access controls for Copilot and related services.
• Innovation & Evaluation : Continuously evaluate emerging Microsoft MEM technologies and assess their applicability within enterprise environment. Explore all solutions comply with industry standards, data protection regulations and internal governance policies.
• Disaster Recovery & Compliance : Develop and maintain disaster recovery plans for patching services. Ensure compliance with industry standards, and support solutions.
• Collaboration & Support : Work closely with the SCCM and application engineers, Provide Level 2 / 3 technical support for configuration manager related services and manage feature release cycles and incident response.

Minimum Job Requirements :

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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