Overview
As a Retail Human Resources Manager, you will be responsible for overseeing the full spectrum of human resources activities within our retail organisation. This includes managing the hire-to-retire process, developing and implementing HR policies and procedures, overseeing recruitment and onboarding processes, conducting training and development programs, and ensuring compliance with all relevant labour laws and regulations. You will also be responsible for end-to-end HR operations and payroll functions of the Company. You will play a crucial part in ensuring our retail team members are supported, motivated, and aligned with our company’s goals and values.
Responsibilities
Recruitment
- Manage the recruitment process for retail positions from job posting to onboarding
- Develop and implement effective sourcing strategies to attract top talent
Compensation and Benefits
Drive and execute annual merit review and performance bonus exercise for the retail organisationAssist in review and redesign of the compensation programs where necessary to ensure competitiveness to marketAdminister benefits for the retail organisation with external benefit providersPerformance Management, Training and Development
Conduct performance reviews and establish development plans for the retail organisationAddress performance issues and support managers in implementing corrective actionsIdentify training needs and coordinate development programs for the retail organisationEmployee Relations
Act as a point of contact for employees concerns and grievances, providing guidance and resolutions (within the retail organisation)Foster a positive and inclusive work environment through proactive employee engagement initiativesImplement and enforce company policies and procedures consistentlyPayroll Processing (overall Company)
Review and validate payroll data to ensure accuracyWork with respective departments and payroll vendor to ensure accurate and timely payroll processing, including payment to employees, payroll reconciliation, General Ledger posting, etc.HRIS, HR Operations and Compliance (overall Company)
Handle all employee documentation and maintain accurate HR recordsAdminister all employee benefits with external benefit providersEnsure compliance with labor laws and regulations governing retail operationsStay updated on HR best practices and industry trends to maintain compliance and mitigate risksResponsible for maintenance of the configuration of the HRMS to ensure compliance with the Company’s policies, practices, and employee handbookAny other task or assignments as assignedRequirements
Bachelor’s degree in human resources management, Business Administration, or related field.At least 7 years of hands-on HR experience in FMCG or Retail IndustryPossess strong knowledge of HR functions and practices, particularly in retail operations.Excellent interpersonal and communication skills.Ability to handle sensitive and confidential information with discretion.Strong organizational and time management skills.Proficiency in HRIS (Human Resources Information Systems) and MS Office (especially PowerPoint and Excel).#J-18808-Ljbffr