People & Culture Officer (Training)

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel Kuala Lumpur is located in the Golden Triangle, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The latest addition to the city’s skyline will be conveniently located near major attractions, including the Petronas Twin Towers and KLCC, offering designer shopping, fine dining, and access to KLCC Park. The Hotel will also include dining outlets with sweeping views, an executive lounge, a spa, and a rooftop pool. Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort Langkawi.

People & Culture Officer (Training)

The People & Culture Officer (Training) plays a pivotal role in supporting both the Human Resources and Learning & Development functions within the hotel. This position coordinates and facilitates training programs, manages intern recruitment and onboarding, handles HRDF claims, and administers intern allowances and schedules. The role also involves general HR duties including employee relations, record keeping, policy compliance, and fostering a positive workplace culture to support operational excellence and employee engagement.

Responsibilities

• Human Resources : Support general HR functions including employee data management, maintaining personnel files, and updating HR systems.
• Assist in employee relations activities, addressing staff queries, and supporting conflict resolution in line with company policies.
• Facilitate communication between management and employees to promote a positive work environment.
• Support recruitment activities for hotel staff, including scheduling interviews and coordinating onboarding processes.
• Ensure compliance with labor laws, hotel policies, and HR best practices.
• Assist in the administration of employee benefits, attendance tracking, leave management, and performance management.
• Prepare HR reports and documentation as needed for management review.

Learning & Development

Qualifications

What We Offer

Work Type : Full Time

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. This employer has been ranked in Fortune Magazine’s 100 Best Companies to Work For since 1998.

What to expect

You will be a champion of the Golden Rule, be part of a cohesive team with opportunities to learn, grow and develop, engage in diverse and challenging work, derive a sense of pride in work well done, and be recognized for excellence.

Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status only. Only successful candidates will be contacted.

Location notes : Kota Damansara, Selangor, Malaysia; Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia; Kuala Lumpur, Malaysia (various postings).

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