Retail Management Trainee

Responsibilities :

• Provide professional consultation / advice and maintain good relationship with customer at all times.
• Customer service-oriented, customer-centric and sales-driven to bring more sales.
• Close sales for the company, assist in order processing and order fulfilment.
• Assist Branch Manager to achieve sales target and execute Management instructions.
• Handle customer inquiries professionally (customer complaints, feedback, product surveys).
• File customer records, including contact information, purchases, billings, and do after-sales service.
• Conduct daily stock counts and update customer details in the system.
• Maintain the branch / store cleanliness and tidiness.
• Work together with the store manager to achieve sales targets.
• Conduct daily and monthly audits for equipment, supplies, and materials.
• Provide support for ad hoc sales-related duties or any other duties as required and assigned.
• Achieve individual sales targets and contribute towards the achievement of the branch target.
• Always keep a professional, well-presented appearance and goal-oriented work culture.
• Actively promote all company national marketing campaigns and engage with each store staff to drive all KPIs.

Job Requirements :

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