Senior Infrastructure Engineer (Splunk)

Your IT Future, Delivered

Senior Infrastructure Engineer (Splunk)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Data Analytics & Monitoring. Our Tools & Monitoring Engineering team is continuously expanding. No matter your level of Data Analytics proficiency, you can always grow within our diverse environment.

Grow together

Timely delivery of DHL packages around the globe in a way that ensures customer data is secure is at the core of what we do. You will evaluate and implement new data analytics / monitoring solutions, provide third-level day-to-day operation support, and help investigate and resolve incidents that were not resolved in lower support levels. Sometimes, issues might get tricky, and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities, and other issues related to our technologies, communicating with our vendors is key.

For any issues related to infrastructure and application performance within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing, and implementing all necessary changes to production and test environments in all IT Services Data Centers and premises, providing global availability to key DHL Group services.

Last but not least, data analytics and monitoring technologies associated with servers, containers, and databases are all in your support league.

Ready to embark on the journey? Here’s what we are looking for :

As a Senior Infrastructure Engineer, having a Splunk Certified Enterprise Admin or Developer is a huge plus. Very good knowledge of various operating systems like Linux / Windows, database technology, and SQL will also be an integral part of this role.

You are a Data Analytics aficionado; therefore, you have a good understanding of various analytical tools / languages like Python or any Machine Learning toolkit. You can work independently, prioritize, and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe; thus, being advanced in spoken and written English will be certainly useful.

An array of benefits for you :

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Timothy, and I’m a team manager. I started my career at DHL IT Services back in 2007 when I took a role as Capacity Planning Engineer in the Network team. Gaining more hands-on experience with Data Analytics has always fascinated me, so I moved to the Network Monitoring team. From there, I moved fast through the company ladder and soon landed a Principal Network Engineer role. In 2016, I moved to a management role, being Head of Tools and Monitoring. Together with the strong support of a multinational & diverse team, we are working on our common ambition – Data Analytics and Monitoring technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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