Position Responsibilities
- Analyze and map current-state business processes across HQ, outlets, and regional market expansion.
- Identify inefficiencies and design improved workflows aligned with operational and strategic goals.
- Develop scalable Target Operating Models (TOM), ensuring strong alignment across departments.
- Create clear, structured Playbooks to standardize and guide process implementation in new markets.
- Lead or contribute to requirements gathering, stakeholder interviews, and validation workshops.
- Translate high-level business needs into functional documentation to support implementation teams.
- Collaborate with product, tech, and operations teams to ensure seamless system-process alignment.
- Drive continuous process improvement through performance tracking, root-cause analysis, and feedback integration.
- Ensure consistent documentation, knowledge transfer, and governance frameworks across process changes.
(Apply now at #J-18808-Ljbffr