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Email & Retention Marketing Specialist

Email & Retention Marketing Specialist

BloomThisPetaling Jaya, Selangor, Malaysia
13 jam yang lalu
Penerangan pekerjaan

Summary

BloomThis is looking for an Email & Retention Marketing Executive to join our growing Marketing team. You will be owning the planning, execution and analysis of all email, WhatsApp and loyalty marketing campaigns for BloomThis — from planning campaigns to building layouts, deployment, and reporting. The ideal candidate is organised and possesses an eye for design while being analytical.

Responsibilities

  • Manage and execute BloomThis' email, WhatsApp and loyalty programs, including; creating / segmenting lists, building layouts, tagging links, scheduling comms and setting up tests
  • Improve email & retention KPIs : deliverability, open rate, click rate, conversion rate, opt-out rate, revenue, lifetime value as well as specific business goals around individual campaigns
  • Research new email & retention marketing strategies
  • Plan monthly email & WhatsApp marketing calendars
  • Plan, build and setup email & WhatsApp acquisition / lead gen campaigns
  • Plan, build and setup email & WhatsApp flows / automations
  • Plan, build and setup email & WhatsApp campaigns weekly
  • Test new email & WhatsApp strategies (A / B tests)
  • Generate weekly / monthly email & WhatsApp performance reports
  • Analyse email & WhatsApp performance weekly
  • Brainstorm product & campaign ideas with the team

Requirements

  • 1-2 years of experience as an email / retention marketer for an e-commerce brand / email agency
  • BA in mass comms or related field
  • Highly creative, imaginative and curious
  • Experience in Klaviyo, WATI or other ESPs
  • Strong understanding of email / whatsapp best practices
  • Knowledge of e-commerce email / whatsapp strategy and creation
  • Experience working on an e-commerce email / whatsapp program
  • Strong analytical skills and ability to use data to optimize
  • Strong communication and organizational skills and attention to detail
  • Ability to manage various projects at once in an ever-changing environment, while working well with cross-functional teams
  • Passion for continuous improvement
  • Buat amaran kerja untuk carian ini

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