Customer Support Executive | FX & CFDs | Arabic Speaker - Based in Malaysia

Job Overview :

We are looking for Malaysians fluent in Arabic to join our growing FX and CFDs brokerage team. You will provide customer support to Arabic-speaking clients, manage funding operations, and ensure smooth back-office and KYC processes.

What will you do :

Handle client inquiries via live chat, email, and tickets.

Process deposits, withdrawals, and other funding activities.

Conduct KYC verifications and ensure compliance with regulations.

Support back-office operations and administrative tasks.

Maintain strong client relationships and deliver excellent service.

Who are we looking for :

Malaysian citizen or resident.

Fluency in Arabic, with the ability to communicate effectively across written and verbal channels.

Excellent communication skills, demonstrating professionalism and clarity in both written and spoken interactions.

Prior experience in customer support, funding, or back-office operations within the financial services industry is preferred.

Strong multitasking abilities, with the capacity to manage multiple responsibilities efficiently in a fast-paced environment.

Preferred Qualification :

Experience in FX, CFDs, or financial services preferred.

Knowledge of trading platforms, payments, and KYC / AML processes.

What We Offer

Attractive salary package

Opportunity to work with a leading global FX and CFDs firm

Supportive and multicultural work environment

Career growth and development opportunities