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Customer care Executive Trainer Trivandrum

Customer care Executive Trainer Trivandrum

2comsKuala Lumpur, Kuala Lumpur, Malaysia
22 jam yang lalu
Penerangan pekerjaan

Customer care Executive Trainer Trivandrum

Add expected salary to your profile for insights

2COMS is one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields. Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group.

JobsAcademy is part of 2COMS Group and is an award-winning skill development organization, recognized by the Ministry of Skill Development & Entrepreneurship, Government of India. Some of their core verticals include :

  • Skill development programs funded by the Government of India
  • Train, Hire and Deploy resources for the industry
  • Implement vocational training programs for high school students
  • Execute training programs funded by corporate CSR

JobsAcademy is accredited to EC- Council, CompTIA, AWS re / Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC. It brings large‑scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs. First WeHire, Then WeTrain and Finally Deploy the skilled technical professionals in the Tech‑Giants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career‑advancing roles.

Position : Trainer – CCE ( Customer care Executive )

Domain – Skill Development

Qualification & Experience – Any Diploma / Graduate with minimum 2-3 year as a CCE / CRM / ITES Trainer

Job Description

  • Take care of end‑to‑end development of candidate over the subject
  • Keep record of daily class attendance & monitor class progress
  • Conduct theory & practice sessions along with field visits
  • Submit all reports timely to center head and HO
  • Communicate timely with center manager and HO
  • Effective delivery of training both theoretical and practical
  • Ensuring the 100% attendance of the batch
  • Ensuring the optimum number of passing percentage
  • Taking effective participation in placement
  • Guide mobilizers for the right candidate
  • Requirements

  • Good interpersonal skills, excellent communication and presentation skills
  • Knowledge and ability to use different training methodologies aligned with audience profile
  • Presentable, motivator and good leadership skills
  • Good people management and interpersonal skills
  • Extensive knowledge of learning principles and modern training techniques
  • An ability to manage the full training cycle
  • If interested, please apply with your updated resume @ or contact at

    #J-18808-Ljbffr

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