Tawaran kerja ini tidak tersedia di negara anda.
Technical Services Manager
Hexagon Manufacturing IntelligenceKuala Lumpur, Kuala Lumpur, Malaysia13 jam yang lalu
Penerangan pekerjaanResponsible for direct and distributors after-market sales (e.g., machine retrofit / upgrade, software maintenance (SMA), spare parts, machine maintenance, measurement services, rental, training and etc). Oversee warranty claims, spare parts management, and customer complaints. Develop and implement strategies to improve customer retention and satisfaction. Coordinate with the Administrator / COS and factories' team to ensure product availability and timely support. Manage relationships with Hexagon’s factories / vendors for parts sourcing and service support. Monitor and report on after-market performance metrics (e.g., service turnaround time, customer satisfaction scores). Train and supervise service engineers and customer support staff. Foster a high-performance culture focused on continuous improvement and customer excellence. Build strong relationships with key clients to promote loyalty and repeat business. Handle escalated customer issues with professionalism and urgency. Bachelor’s degree in Engineering, Electronics, Mechatronics, or related field. Minimum 5–10 years of experience in service and after-market roles within the metrology or instrumentation industry. Strong technical knowledge of calibration, measurement systems, and quality standards. Excellent leadership, communication, and problem-solving skills. Familiarity with CRM and ERP systems for service and inventory management. Ability to manage multiple priorities and work under pressure. Seniority level : Mid-Senior level Employment type : Full-time Job function : Training, Customer Service, and Project Management Industries : Industrial Machinery Manufacturing and Automation Machinery Manufacturing
At Hexagon , we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
Responsibilities
Service Management
- Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly Coordinate Measuring Machine (CMM), Vision / Multisensor Measuring System, Portable Measuring Arm, Laser Tracker and etc.
- Work closely with the Administrator in planning and managing the service team schedule.
- Plan and schedule calibration for service tools and equipment.
- Troubleshoot and resolve technical issues related to measurement systems and instrumentation.
- Provide training and application support for measurement software that is being supplied together with measuring machines.
- Support the sales team for customers’ part evaluations and demonstrations.
- Maintain accurate service records, calibration certificates, and customers’ machine list.
- Ensure timely and high-quality service delivery to meet customer expectations.
After-Market Sales & Operations
Team Leadership & Customer Relations
Qualifications & Skills
Details
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Technical Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan yang berkaitan
Leading Project implementation in Statement experience.IBM AS / 400 RPG Senior Development experience.Mandatory : - Shell scripting on Unix - Oracle DB -.
Good to have : - Pitney Bowes - Java scripting....Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Services Manager
Marsh McLennanKuala Lumpur, Kuala Lumpur, Malaysia Get AI-powered advice on this job and more exclusive features.We are seeking a talented individual to join our.Health and Benefits risks across Asia.
this includes being a central point of contact ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Technical Support Manager - Operations - Gran Morgu FPSO
SBM OffshoreKuala Lumpur, Kuala Lumpur, Malaysia Imagine your career taking you to the depths of innovation and the heights of impact.SBM Offshore is the world’s deepwater ocean-infrastructure expert.
This includes advancing our core, decarbonizat...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Technical Account Manager
iSoftStoneKuala Lumpur, Kuala Lumpur, Malaysia SoftStone Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.SoftStone Kuala Lumpur, Malaysia.Representing Cloud Service Provider at the customer interface, comprehensively understanding the...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Tax Consulting - Centralized Tax Delivery (CTax) Team, Manager / Senior Manager
Ernst & Young Advisory Services Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Press Tab to Move to Skip to Content Link.Other locations : Primary Location Only.Modern tax regulations are highly complex and dynamic.
Being the lead for CTax team, you'll help clients meet the inc...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Services Manager (Support)
Cushman & WakefieldKuala Lumpur, Kuala Lumpur, Malaysia Client Services Manager (Support).Cushman & Wakefield is a trusted partner for Occupiers and Investors to manage their capital expenditure and project delivery in Asia Pacific.By seeing things diff...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Manager, Network Services
AIA Hong KongKuala Lumpur, Kuala Lumpur, Malaysia At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be fast...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Sales Manager
DiverseyShah Alam, Selangor, Malaysia At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe.
We do this with our revolutionary cleaning and hygiene technologie...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
T&T Senior Manager - ETP As A Service / Opearate (Senior Service Delivery Manager - SAP) - MY
Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia Select how often (in days) to receive an alert : .T&T Senior Manager - ETP As A Service / Opearate (Senior Service Delivery Manager - SAP) - MY.
Service Line / Portfolios : Enterprise Technology & Perfor...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Service Delivery Manager
Takaful MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia The Service Delivery Manager (SDM) of technology governance is responsible for ensuring that IT services are delivered in a controlled, compliant, and efficient manner aligned with internal policie...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Hiring for Technical Delivery Manager (Core Banking) for Malaysia Location
Sperton Global ASSubang Jaya, Selangor, MYQuick Apply
- Dinaikkan pangkat
- Baharu!
Technical Delivery Manager
Publicis Groupe MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia As a Campaign Manager, you’ll work closely with your business team to help design, execute, and manage cross-channel marketing programs on behalf of our clients, working with various technology pla...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Manager (C&S - High Rise Projects)
Randstad MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Technical Manager (C&S - High Rise Projects).Your future employer is a local contractor and developer involved in construction of buildings including schools, high rises, and other commercial proje...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
Assistant Manager, Technical Services
Malaysia AirlinesKuala Lumpur, Kuala Lumpur, Malaysia Assistant Manager, Technical Services.To manage MW Continuing Airworthiness Management aircraft maintenance programme, reliability and engineering activities.
To ensure that the company's aircraft, ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Technical Delivery Manager
Publicis Groupe ANZKuala Lumpur, Malaysia As a Campaign Manager, you’ll work closely with your business team to help design, execute, and manage cross-channel marketing programs on behalf of our clients, working with various technology pla...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Lubricant Technical Services Manager -MYSGPH
bpKuala Lumpur, Kuala Lumpur, Malaysia Lubricant Technical Services Manager - MYSGPH.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.
As part of bp, Castrol lubricants is widely acknowledged as ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Managed Services
DohertyKuala Lumpur, Kuala Lumpur, Malaysia Cloud and Infrastructure Engineer, Enterprise Team (Server Engineer) - 24 / 7 Shift.Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world’s most prestigious and de...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Technical Delivery Manager
PositiveLinks AsiaKuala Lumpur, Kuala Lumpur, Malaysia Technical Delivery Manager & Senior Developers.We are hiring across multiple levels to support core banking, compliance, and retail investment applications.
Opportunities are available for Technical...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
- Dinaikkan pangkat
Technical Product Manager
The Access GroupKuala Lumpur, Kuala Lumpur, Malaysia Technical Product Manager page is loaded## Technical Product Managerremote type : Hybridlocations : Kuala Lumpur - GOCtime type : Full timeposted on : Posted 8 Days Agojob requisition id : JR ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu