Overview
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Job Summary
Strategy – Awareness and understanding of the Group’s business strategy and model appropriate to the role. Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. Support the roll-out of appropriate quality management systems and other initiatives by the Company / Group.
Business – To assist the Line Manager - FMO Securities Services Fund Services to manage the operations of Fund Services Processes, in ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level. To assist the Line Manager - Securities Services Fund Services to achieve team service quality by meeting / exceeding and set service standards and achieving zero defect for the Bank customers.
Processes – To deliver service / reports to Country Stakeholders / clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met.
Risk Management – Ensure all control / operating procedures and documentations are properly followed; ensure compliance to all established procedures, regulations, and the Group Guidelines. Keep track of changes affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Policy, Group Sanction Policy, and Escalation Procedure. Ensure due care and diligence on day-to-day operational matters relating to Money Laundering and KYC, providing support to superiors and subordinates. Conform to the Team’s risk profile by following guidelines / policies / procedures for Operation Losses, Escalation Procedures, Securities Services Policies, etc.
Qualifications –
About Standard Chartered – We’re an international bank, nimble enough to act, big enough for impact. Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise to be here for good. We value difference and advocate inclusion. We offer a competitive salary and benefits to support your wellbeing, with opportunities for learning and development.
What We Offer – In line with our Fair Pay Charter, we offer benefits to support your mental, physical, financial and social wellbeing, including retirement savings, medical and life insurance, flexible benefits, generous leave, flexible working options, wellbeing resources, learning opportunities, and an inclusive, values-driven culture.
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Assistant Manager • Kuala Lumpur, Kuala Lumpur, Malaysia