Senior Cloud Service Engineer

Overview

Portal and People Sdn Bhd – Kuala Lumpur, Kuala Lumpur

You’ll be a hands-on, end-to-end Cloud Service Engineer. You will design, deploy, optimize, defend, and operate SaaS across Linux and Windows on multiple clouds. For earlier career candidates, we also have a Junior Cloud Service Engineer role with mentoring and pathway to senior.

Responsibilities

Translate project requirements into robust infrastructure designs; lead SaaS product setup, deployment, and handover

Architect, deploy, and manage Linux & Windows servers across AWS, Azure, and on-premises, ensuring high availability, scalability, and resilience

Monitor system health, detect and resolve issues, maintain uptime SLAs

Apply patching, backups, log review, audit processes, and security hardening

Build and maintain automation, infrastructure-as-code, runbooks, and technical documentation

Participate in capacity planning, performance tuning, cost optimization

Partner with IT Security to implement compliance controls and secure architecture

Drive disaster recovery planning, risk evaluation, and contingency strategies

Provide on-call / post-implementation support and escalation handling

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or equivalent

3 to 5 years of hands-on experience in Linux + Cloud infrastructure setup, operations, administration

Strong experience in both Linux and Windows system administration

Proficient with AWS (Azure, Huawei cloud is a plus)

Experience with virtualization & containers (Docker, VMware, Kubernetes, etc.)

Strong scripting / automation skills (Python, Bash, PowerShell)

Familiar with network fundamentals : switching, firewalls, VPNs, WiFi, etc

Solid understanding of cloud security, IAM, and compliance

Ideal Profile

Self-driven, proactive, and solution-oriented

Comfortable owning end-to-end delivery in ambiguous environments

Strong problem solver with ability to prioritize and multitask under pressure

Excellent written and verbal communication across technical and non-technical teams

Eager to learn new cloud technologies, standards, and security best practice

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