Operation Executive

Overview

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Operation Executive

role at

BJAK . Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Position Overview

We are seeking a highly organized and proactive

Operation Executive

to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities

Generate insurance quotations based on customer needs and policy requirements. Prepare cover notes for approved insurance policies. Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance. Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation. Liaise with insurance providers to follow up on pending approval cases and ensure timely processing. Address customer complaints and inquiries related to cover notes, providing excellent service and resolution. Maintain organized records of insurance policies, cover notes, and customer interactions. Collaborate with the insurance team to improve administrative processes and workflows. Perform other administrative tasks and support functions as required by management. Requirements

Detail oriented and fast learner. Proven experience in administrative roles within the insurance industry. Strong knowledge of insurance policies, cover notes, and related processes. Exceptional organizational skills and meticulous attention to detail. Effective communication skills, both written and verbal. Problem-solving capabilities. Ability to work independently and as part of a team. Diploma or Bachelor's degree or relevant insurance certifications (preferred). Able to join immediately is a plus point. This role open only for local. Benefits

International work environment and flat organization Team culture - highly practical and results oriented. Free training and development, constantly improve yourself. Fast moving, challenging and unique business problems Competitive salary Progress like never before. remarkable level of progress. Casual work attire

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