Business Support Specialist, ANZ

The Business Support Specialist is responsible for supporting the OneRetail Support Team, ANZ and other business stakeholders by performing key back‑office tasks.

The goal of the Business Support Specialist is to ensure data integrity is maintained through regular maintenance of various internal systems and managing key activities that must be performed in AX.

The Business Support Specialist will :

• Support the business with tender declaration variance investigation and documentation.
• Identify potential revenue opportunities or HSP non‑compliance concerns through regular report investigation.
• Manage the document control process for the business.
• Reconcile AX order status with HSP by actioning response files and settling claim lines.
• Improve business capabilities and efficiencies through the processing of various other administration tasks.
• Respond to request for access or changes to iAuditor (Audika internal site visit system) template and Access.

Your Main Responsibilities and Tasks :

To Qualify for the Role (Qualification, Skills & Abilities) :

Experiences :

Working Relationships :

Internal Relationships :

External Relationships :

Join an organisation based on Trust, Openness, and Innovation :

Based in our Mid Valley, Kuala Lumpur office, you will be part of Demant Technologies & Innovation Centre Malaysia, which provides business applications and core infrastructure across all Demant business units.

You will collaborate with ambitious and talented colleagues in an innovative and dynamic environment built on trust and openness, with a shared commitment to achieving great results. Our workplace fosters flexibility, knowledge sharing, and professional respect, making each day challenging, meaningful, and enjoyable.

We take pride in our inclusive and supportive culture, where colleagues engage in an open and friendly atmosphere, reflecting the values that define our organization.

We Offer :

About Demant :

Demant is a global leader in hearing healthcare and technology, with a legacy of care, health, and innovation dating back to 1904. We provide cutting‑edge solutions and expertise to help people hear better, spanning hearing care, hearing aids, hearing implants, diagnostic equipment, and audio solutions.

Headquartered in Denmark, Demant employs over 22,000 people worldwide and delivers life‑changing hearing health and high‑end audio and video solutions across 130 countries. The William Demant Foundation holds the majority of shares in Demant A / S, which is listed on Nasdaq Copenhagen and ranks among the top 25 most traded stocks.

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