Field Service Engineer

International Customer Service Engineer

Job Scope

Responsible for installation, commissioning, training of vision inspection systems, and machine acceptance.

Visit customers frequently for pre-sales evaluation and after-sales service to enhance customer satisfaction and build strong relationships.

Handle machine maintenance and conduct troubleshooting to resolve technical issues.

Travel frequently across the country and occasionally overseas.

Qualifications

Over 2 years of experience in similar technical service roles. Experience with inspection suppliers or printing machinery is a plus.

Diploma or higher education, preferably in mechanical, IT, automation, or electrical engineering.

Fluent in Mandarin. Reside near Kuala Lumpur. Good communication skills, hardworking, self-motivated, and a team player.

Knowledge of mechanical and electrical systems; ability to read and create basic drawings.

Proficient with office software such as Microsoft Office and WPS; basic knowledge of AutoCAD.

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