Customer Service Lead (BPO) - 30+ Team, MultilingualTencent • Kuala Lumpur, Kuala Lumpur, Malaysia
Customer Service Lead (BPO) - 30+ Team, Multilingual
Tencent • Kuala Lumpur, Kuala Lumpur, Malaysia
21 jam yang lalu
Penerangan pekerjaan
A leading Internet-based platform company in Kuala Lumpur is seeking an experienced Customer Service Deputy Lead. This role involves overseeing a team of 30+ to ensure exceptional customer service, requiring a strong background in BPO management and fluency in Mandarin, Cantonese, and English. The ideal candidate will excel in problem-solving, team leadership, and process optimization. This is a contract role offering opportunities to thrive in a fast-paced environment.
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Buat amaran kerja untuk carian ini
Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan berkaitan
What You Will Deliver Deliver high quality customer service standards through timely and effective resolution of customer feedback.
Improve and innovate customer service procedures, policies, and st...Tunjukkan lagi
Location : Megan Avenue 2, Kuala Lumpur (MRT / LRT accessible) Working Arrangement : 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day) What You Will Deliver ...Tunjukkan lagi 
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