Overview
Field Executive - Sales & Education
Shiseido Malaysia Sdn Bhd
You are a highly motivated and dynamic Field Executive - Sales & Education who will be responsible for driving retail sales growth and coaching field sales on the brand's products and services as well as driving operational excellence for our brands like Shiseido, Cle De Peau Beaute, NARS, Drunk Elephant, Elixir. You will work closely with store and counter teams to understand their needs and provide fast, workable solutions to achieve productivity through set retail & CRM KPIs. You will be tasked with managing store / counter inventory, operations, training, staff development and welfare, along with other responsibilities such as supervising visual merchandising execution, coordinating in-store and outpost events.
Key Responsibilities
- Sales Management
- Store Operations
- Education & Coaching
- People Development
Your Importance in the Company
Retail operations management, sales target achievementCustomer relationship management, nurture existing and foster new client relationshipsCreate a positive brand outlook in the marketKnowledge sharing across our Beauty Specialist / Make-up Artist with a one-team mindsetYou Are Someone Who
Possess SPM and above with a minimum work experience in retail (preferably skincare and make-up) of 3 years, ideally in the role managing sales and operations of stores / countersGood with MS Office software particularly Outlook, MS Excel and MS PowerpointAble to analyze sales data and other retail data such as conversion, SKU, CRM information to draw meaningful and actionable insightsA fast and agile individual with a strong passion for beauty and retailAble to lead and develop individuals and teams to achieve business objectivesExcellent verbal and written communication and interpersonal skillsAble to work shifts, weekends and / or public holidays. Occasional travel within Malaysia when requiredConsumer-first mindset and able to cultivate similar with the teamEnjoys the service industry and delivering retail experience that exceeds consumer expectationsBenefits
Medical and dental benefitsStaff purchaseComplimentary products (upon confirmation)Long Service AwardTraining opportunitiesOur friendly hiring manager will reach out to you to further the conversation directly. Please take note only shortlisted talent will be contacted.
#J-18808-Ljbffr