Associate Implementation Engineer

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

(NB! This role is based in Kuala Lumpur, and relocation / visa sponsorship is not offered.)

Based in our Malaysia office, the Associate Implementation Engineer provides ideal technical solutions for our clients. Working with the OSMs (Onboarding Success Managers), this role designs technical implementation plans and proceeds integrations in the post-sale phase. Using your technology background, resolve complex integrations and answer clients’ technical questions. Additionally, the Associate Implementation Engineer will also provide technical consulting services for prospects in the pre-sale phase, effectively collaborating with Sales.

What You’ll Do

• Become familiar with the company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
• Troubleshoot during technical integrations
• Collaborate with Onboarding Project Managers pushing forward clients’ onboarding projects

What You Bring

Benefits

Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy / maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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