Professional Sales Representative (Johor Based)
Join to apply for the Professional Sales Representative (Johor Based) role at MSD .
Role overview and key focus areas include achieving strategic objectives, demonstrating sales expertise, and managing territory and accounts in the Johor-based area.
Responsibilities
- To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
- Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
- Be accountable for sales, activities and compliance within the assigned territory
Territory & Account Management (50%)
Proactively plan and optimize overall sales results performance through effective territory managementDemonstrate ability to resolve problems in timely manner, escalate issues earlyEffective planning & execution of marketing / promotional activities according to plan (e.g., Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)Ensure timely submission and approval of documentations & reports for activitiesBuild and execute account plans for key accounts, through in-depth understanding of customers (profile / behavior / influence network / needs etc.)Education Level
Degree in Pharmacy / Biomedical Science / Microbiology / Science / min 10 year in Pharmaceutical Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.Overall Job Purpose
Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefits patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.100% compliant with internal medical, legal & compliance processesKey Responsibilities (include % of time breakdown)
Minimum 3 years pharmaceutical sales experience in Pharmaceutical industryExperience in NMBA, Antibiotic and Anti fungal is an added advantageStrong presentation skills, positive attitude and strong sales achievementStrong customer focus and proven relationship building skillsGood track record in sales, with a history of achieving resultsExperience in handling projects from end to endLeadership competencies
Focus on customer & patientsDrive results, rapid & disciplined decision makingDemonstrates Ethics and IntegrityDisplays courage & candorFosters collaborationFunctional Competencies
Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solvingUses relationship building skills to effectively influence the target audiencesDevelops clear call objectives based to obtain the desired behavioral outcomeIdentifies drivers and barriers and applies objection handling techniques to lead the discussion process to a positive outcomeIdentifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcomePresents self professionally and delivers messages confidentlyEffectively executes promotional programs and brand / franchise messages to the targeted segmentUtilizes effective time management to maximize reach and access to customersRoutinely seeks customer feedback and provides timely and useful communication to internal and external customersCaptures and utilizes ongoing customer information and competitor intelligence using available technologyTracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long termRoutinely follows up and finds solutions to address objections / issuesDevelops an integrated sales / account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metricsGenerates target list from agreed customer segments with prioritization based on individual potential and influenceApplies internal data and competitor / market information into plan developmentRefines plan when appropriate based on customer feedback and optimal returnAchieves synergy with the planning of other functional groups in interacting with customersUtilizes available technologies in planning activitiesAllocates agreed resources to achieve business objective and desired ROINote : The description includes the organization’s broader context and related pages; this content is retained to preserve the original job information while improving structure and readability.
Required Skills
Account ManagementCustomer Experience ManagementDigital AnalyticsPharmaceutical SalesRelationship BuildingSales ProficiencyPreferred Skills
Current Employees apply HERECurrent Contingent Workers apply HEREJob Posting End Date 11 / 7 / 2025
Open to applicants in Petaling Jaya, Selangor, Malaysia.
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