Role Description
- Lead 24x7 security operations center in managing threat analysts for enterprise threat intelligence and incident response
- Oversee threat intelligence platform operations, security orchestration, automation and advanced threat hunting activities
- Ensure SLA compliance for incident response, threat validation and exposure management with strict response time requirements
- Coordinate cross-functional operations between multiple security vendors, managing handoffs and escalation procedures
- Drive continuous improvement in security workflows, playbook development, and AI-powered security platform optimization
- Manage shift rotations and ensure seamless coordination between Level 1 and Level 2 analyst teams
- Monitor and maintain operational metrics, ensuring quality of threat analysis and reporting
- Serve as primary operational contact for stakeholder management, service reviews, and critical incident communications
- Lead operational escalations and coordinate with Service Delivery Manager for customer success
- Participate in service improvement initiatives and contribute to strategic security roadmap development
Requirements
Minimum 2 years of experience in SOC management or security team leadership with proven track record of managing 10+ analystsStrong operational experience in threat intelligence platforms (TIP), CTI feeds, SIEM, SOAR and security orchestration toolsDeep understanding of STIX / TAXII protocols, threat data formats, and intelligence sharing frameworksExperience with AI / ML security platforms and automated threat detection systemsProficiency in ticketing systems and ITIL service management processesProfessional certifications preferred (any combination) :SANS : GCIH, GCFA, GNFA, GCIA, GSOC, GMON
CompTIA : Security+, CySA+, CASP+
EC-Council : CTIA, CHFI, CEH, CIH, ECSA
CREST : CRT, CRTIA, CRIA
Offensive Security : OSCP, OSWP
ITIL : Foundation, Practitioner
OR any SIEM Platform certifications
OR any TIP / CTI certifications
Experience in financial services sector is highly preferredExcellent written and spoken communication skills in EnglishStrong leadership capabilities with proven ability to manage 24x7 shift operationsCritical thinking and analytical skills for advanced threat analysis and incident responseHigh level of accountability and commitment to operational excellenceMalaysian citizenship or permanent resident status required